The delivery went great. It was right on time and the truck had a lift gate so he was able to get the load right in to the garage. Thanks for all of your help and for the pellets.
David Adams +
Great experience from desk top to delivery. Incredible price, which beat all my local suppliers within 50 miles of my restaurant. The freight was accurate and when delivered the pallet was completely wrapped ensuring they didn't get wet. Customer service followed through right to the end. I will be purchasing more in the future.
Jody S. - Gainesville, GA +
I just received my first batch of pellets. The blend was perfect and I have never received so many compliments on my smoked turkey! Lots of smoke and performed great. Thanks!!!
I ordered a half ton mixed lot (OHC & Pecan) and had them delivered to a local warehouse. Pick-up was relatively effortless and only had one bag suffer the fate of an ill-placed forklift fork (only a few pounds lost in transit). I've burned a bag of each type of pellet in my Yoder YS-640 and have been nothing but pleased with the end result. The thin blue smoke output is consistent and the flavor in the food is wonderful. A great product with exceptional customer support to accompany!
The delivery went very well, the driver was courteous, the pellets arrived in excellent condition at the designated time. Would recommend your company to others. Look forward to doing business with you again.
Russ S. - Holland, MI +
Seth & Rob at BBQPelletsOnline.com have been my go to for smoking pellets for three years. I find it convenient to buy a ton at a time and when I run inventory low I know in about a week I can count on them for more product and for a quick delivery. The product is top notch and the price can’t be beat!
John B. - Gould, OK +
The Lumberjack pellets are the best. I had been using Traeger pellets among others and tried the Lumberjack 100% hickory. I immediately noticed a huge difference in smoke and flavor. Getting real smoke flavor from a pellet grill is a little tough compared too a stick burner. The lumber jack pellets gave me what I was looking for in a pellet grill.
The customer service from this company is top notch. I called on a Sunday afternoon and Seth answered my call along with all my questions. Several of my friends and I ordered 1 ton of pellets to split. They are also very happy with the purchase. Shipping was fast as quoted. We look forward to doing more business in the future. Thanks again for the great product.
Darren S. - Buffalo, WY +
Ordering of my wood pellets was a very smooth event. It was like I was personally in the store because I would get personal messages from Seth and Rob. They would email me at night or even on a Sunday if I had a question. They kept me informed of what was going on and the customer service is what all businesses should strive for. My pellets were even delivered a day early which was great and the order was perfect. When I need to order pellets again, I will know right where to go. Great job and thanks!!
Mitchell M. - Kokomo, IN +
BBQPelletsOnline was simple to order online with the delivery coming a week later. Pellets arrived on a well wrap skid to protect the pellets.
Bought numerous flavors to try over the next couple of months.
The only recommendation would to have the hauler(Moonlighters) to contact the buyer ASAP.
Thank You BBQPelletsOnline